When a reasonably legitimate reason is found for not meeting the minimum ID requirements there can be three scenarios:
Special Provision 1: Acceptance of alternative combinations of proof of identity documents
Any combination of identity documents from at least 2 of the 3 categories can be accepted, ensuring a total of four documents are provided. The combination of the identity documents collected must contain the applicant’s full name, date of birth and a photo. If the documents presented do not contain a photo of the applicant, they must submit a certified passport-style photo in accordance with the Statutory Declarations Regulations.
Special Provision 2: Verification of applicant identity by an authorised referee
We provide the Verification of applicant identity by an authorised referee form to help you get a written reference from an authorised referee. The authorised referee must meet a certain set of requirements. The applicant must also provide as many identity documents as possible to support the use of this provision.
Special Provision 3: Verification of the applicant’s claimed identity with a parent, legal guardian or authorised agent
If an applicant meets the Special Provision 3 criteria, they must provide:
Parent, legal guardian or authorised agent must:
For further clarifications, please refer to our document guide here.