If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact us by filling the contact us form on konze.com.
KONZE Enterprises Pty Ltd complies with the legal framework of Australia, as set forth by the Australian Legislature regarding the collection, use, and retention of personal data, under Privacy Act, 1988, and allied laws.
KONZE has certified that it adheres to the Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement.
Children’s Online Privacy Protection
KONZE does not knowingly collect Personal Information from users who are under 13 years of age.
Information Recorded and Used
KONZE collects various types of information for different purposes to provide and improve our Services to you.
A. Personal Data
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). We may collect, use, store and transfer different kinds of personal data including but not limited to:
- Identity and contact data: Includes first name, middle name, last name, email address and phone number
- Marketing and Communications Data: Includes your preferences in receiving marketing communications from us
- Usage data: Includes information on how the Service is accessed and used. This may consist of information such as your computer’s Internet Protocol address (e.g. IP address), type pf browser, version of the browser, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data
B. User Testimonials
We post user testimonials on our website. These testimonials may include names and other Personal Information and we acquire permission from our users prior to posting these on our website. KONZE is not responsible for the Personal Information users elect to post within their testimonials.
C. Aggregated Data
Such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
D. Use of your data
KONZE Enterprise Pty Ltd uses the collected data for various purposes including but not limited to:
- Providing and maintaining our Service
- Notifying you about changes to our Service
- Allowing you to participate in interactive features of our Service when you choose to do so
- Marketing our products and services to you
- Providing customer support
- Gathering analysis or valuable information so that we can improve our Service
- Monitoring the usage of our Service
- Detection, prevention of and addressing technical issues
Disclosure of Information/Data
If KONZE is involved in a merger, acquisition, or sale of all or a portion of its business or assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.
KONZE will also retain Usage Data for internal analysis. Usage Data is retained for a smaller period of time, except when this data is used to reinforce the security or to improve the functionality of our Services, or if we are lawfully obligated to retain this data for lengthier periods.
Security of your information
We adopt industry appropriate data collection, storage and processing practices and security measures, as well as physical security measures to protect against unauthorized access, alteration, disclosure or destruction of your Personal Information and data stored with us. Access to your name and email address is restricted to our employees who need to know such information in connection with providing KONZE Services to you and are bound by confidentiality obligations.
Cookies and Other Tracking Technologies
We use temporary and permanent cookies to enhance your experience of KONZE’s Services. Temporary cookies will be removed from your computer each time you close your browser. Technologies such as: cookies, beacons, tags and scripts are used by KONZE Enterprises Pty Ltd and our partners [such as reseller partners], affiliates, or service providers [such as analytics service providers]. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
We use Local Storage Objects to store content information and preferences. Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity use LSOs to collect and store information. Various browsers may offer their own management tools for removing LSOs.
We partner with third parties to manage our advertisements on other sites. Our third-party partners may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests.
We have no control over and assume no accountability for the content, privacy policies or practices of any third-party websites or services.
KONDESK use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.
Your Choice in Information Use
Investigation of Illegal Activity
Blogs and Forums
We provide the capacity for users to post information in blogs and forums for sharing information in a public space on the website. This information is publicly available to all users of these forums and visitors to our website. We require registration to publish information, but given the public nature of both platforms, any Personal Information disclosed within these forums may be used to contact users with unsolicited messages. We encourage users to be cautious in disclosure of Personal Information in public forums as KONZE is not responsible for the Personal Information users elect to disclose.
Disclosure to the Office of the Information Commissioner
Additionally, we may disclose details of your personal information if a privacy breach were to occur which is identified as eligible to be notified to The Australian Information Commissioner under the Notifiable Data Breaches (NDB) scheme of the Privacy Act 1988 (Cth).
Notification of Changes